To exchange, you need to complete several steps:
Fill out all the fields in the form. Click the "Exchange" button.
Read the terms of the exchange service agreement. If you accept them, check the appropriate box, and click "Create Request."
Pay for the request. To do this, transfer the required amount, following the instructions on our website.
After completing these steps, the systеm will redirect you to the "Request Status" page, where the status of your transfer will be displayed.
If the exchange rate drops by 0.5% or more when payment is received, a recalculation will be made on the Huobi/MICEX exchange. If the rate changes by 0.5% or more, it will be recorded upon the 6th confirmation of your transaction.
The email address you provide must be valid! We can resolve any exchange-related questions or issues via email or chat.
To deposit cash via a T-Bank ATM, you will need an authorization code from an SMS from the bank.
Request processing time ranges from 1 to 5 hours from the moment the client’s payment is received.
Note: This operation requires operator involvement (see operator status).
All incoming transactions are checked for connections to illegal resources using AML.
The verification algorithm identifies all connections and categorizes them as safe and risky.
Risks are assessed based on an analysis of the total number of "clean" and "dirty" assets found through these connections.
We receive cryptocurrency in exchange wallets, where funds may be blocked pending investigation if suspicious transaction signals are detected.
If such signals are detected after the transaction enters the network, the payment for the request will not be processed. Cryptocurrency will be returned to you minus the exchange’s transaction fee. If a "Dark Market 50%" signal is detected, we will refund only 50% of the received amount minus the exchange’s transaction fee. If a "Dark Market 100%" signal is detected, the amount is retained by the exchange service and is not returned to the sender. If you are unsure about the funds’ integrity, we recommend checking your wallet at https://amlbot.com/ru , as well as your recent incoming transactions, or refrain from exchanging through our service.
